Tuesday, 16 May 2017

The Salon Experience ( India)

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By (Anonymous)
(I am getting my monthly haircut when a well-dressed young female customer walks in.)
Customer: *to Receptionist, extremely nicely* “I need to get my hair straightened today as well. I have a engagement party to attend. Can the stylist cover me now?”
Receptionist: “We are booked for the next two hours, but if you come by then, we can help you.”
Customer: “Oh, but I need to leave in an hour. Can you accommodate?”

Stylist: *walks over* “It will take three hours for the straightening and two days for the hair to settle.”
Customer: *slightly annoyed* “Oh, can’t you do in some super fast way?”
Stylist: *obviously tired, but politely* “No, ma’am. But tell you what, we should give you a quick conditioning and you can come by in the evening for the treatment.”
Customer: *a little more than slightly annoyed* “How much would that be?”
Receptionist: “200 rupees.” *about $5*
Customer: *suddenly going back to nice mode* “Can you give it to me as complimentary? I promise to be a regular.”
(After a five-minute back-and-forth, the receptionist gives in and assigns a shampoo girl for a free conditioning.)
Customer: *sweetest voice ever* “Thank you. I promise I will be a regular and spend lots of money here.”
(I am just about done and go in for a quick rinse next to the female customer. I have my eyes closed when suddenly:)
Customer: “OWWW. THAT WATER IS TOO HOT!” *gets up splashing water over me, which is obviously not hot*
Shampoo Girl: “Sorry, ma’am. I will adjust it down.”
Customer: “OWWW, STILL IT’S STILL TOO HOT!”
(This cycle goes on two-three times until…)
Customer: *yelling at receptionist* “YOU HAVE INCOMPETENT PEOPLE HERE. MY DAD IS A LAWYER. I WILL DRAG YOU TO COURT.”
(A senior stylist steps in…)
Customer: *eyes rolled up, continuously mumbling to herself* “I will drag these people to court. My dad is a lawyer.”
(I complete my haircut and am waiting for my wife to pick me up.)
Me: *to Shampoo Girl, who is shivering outside* “Don’t worry; she’s crazy.”
(Next month, when I came back, I heard the crazy customer tried to pull off the same stunt in other salons in the area and is effectively banned from all three upscale chains across the country.)

WANT TO SHARE YOUR EXPERIENCE AS WELL? SEND YOUR MESSAGE TO asemota.grace@yahoo.com

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